How We Work · KOM Catering & Events
From quote to invoice.
Without the hassle.
KOM manages your event from start to finish. No loose ends, no surprises on the invoice. Here is how it works.
The process
Five steps, one point of contact
From the first conversation to the final wrap-up, KOM works with a single contact person. You only need to explain your event once.
Step 1
First contact and intake conversation
Call, email or request a quote via the website. KOM will get in touch for a brief conversation about your event: venue, date, numbers, preferred format and budget.
That conversation is the foundation for the quote. The more concrete the input, the more specific the proposal.
Reachable on (085) 060 1678 or catering@kenjekom.nl. Response time: same working day.
Step 2
Quote within 24 hours
After the intake conversation you receive a full quote. It includes a menu proposal per course, the number of staff members, an equipment overview and a price per person.
No hidden costs. What the quote says is what the invoice says.
The quote is without obligation. Once accepted, you receive a confirmation and the date is blocked in the diary.
Step 3
Menu finalisation and confirmation
Once the quote is accepted, the dishes are confirmed. Allergies, dietary requirements, vegetarian and vegan alternatives are all incorporated into the final menu.
KOM also asks about the venue-specific situation: kitchen facilities, access for loading and unloading, and preferred layout.
Step 4
On-site delivery
KOM handles set-up, service and break-down. Our own staff, our own equipment. On the day itself, you do not need to concern yourself with anything.
After the event, the venue is left clean. Crockery, serving dishes and equipment are taken back with us.
KOM operates at venues in The Hague, Delft, Rotterdam, Leiden, Rijswijk, Zoetermeer and Westland. For larger events, across the Netherlands.
Step 5
Invoice and follow-up
The invoice follows within 48 hours of the event. It matches the quote. Any questions about the invoice are answered the same day.
An evaluation is available on request. KOM values long-term relationships and is happy to build on the partnership across multiple events.
Our approach
Not the lowest price — but the least worry.
These are the three points on which KOM is judged, and where KOM makes the difference compared to other caterers.
All-inclusive quote
Staff, equipment, set-up and break-down are included in the quote as standard. No add-ons afterwards. What you see is what you pay.
One point of contact
From the first conversation to the invoice, you work with a single contact person. No switching between sales, kitchen and logistics.
24-hour response time
Quote within 24 hours of the intake conversation. For questions about a current event, a response the same day.
Service area
Active in The Hague, Delft and Rotterdam
KOM has a core service area: The Hague, Delft, Rotterdam, Leiden, Rijswijk, Zoetermeer and Westland. Most work takes place in this region, for ministries, embassies, offices and distinctive venues.
For larger events or special occasions KOM travels across the Netherlands. For events outside the region a minimum order value of €500 applies.
KOM is the resident caterer at The Kings Ballroom in The Hague and at the Nieuwe Kerk and Oude Kerk in Delft. At these venues the arrangements and logistics are already well established.
References
Who does KOM work for?
KOM works for organisations that set high standards for execution, presentation and reliability. A selection.
Client experiences
What clients say
We received a tremendous number of compliments from colleagues about the quality, the service and the presentation. A big compliment to the chef as well for his explanation of the buffet and his culinary skills. Many thanks. Looking forward to the next event.
Accounting, SEW-Eurodrive BV
Rotterdam
Lunch 120 guests + buffet 110 guests
Over the Whitsun weekend KOM provided lunch for almost 300 hungry athletes. We heard nothing but positive feedback from the participants at our tournament. It was really well organised. A definite recommendation for anyone looking for catering at their event.
Excellent catering. The caterer is very flexible and delivers at a competitive price. For our event all the food was arranged locally with KOM's help. They listened carefully to our wishes and the food was genuinely delicious.
Friendly and very flexible caterer. The meals and buffet always match our wishes and taste excellent, both the vegetarian and the meat dishes. Delivery always perfectly on time, with a very friendly and helpful team.
Frequently asked questions
How does KOM work in practice?
Ready to discuss your event?
Tell KOM about your event. Within 24 hours you will receive a quote including a menu proposal and price per person.
